Capgemini Off Campus Drive 2025 | Exceller Hiring for Contact Support Group (CSG) | 2025 Graduates | Noida: Capgemini Exceller is inviting applications from 2025 batch graduates and diploma holders for the Contact Support Group (CSG) role. This is an excellent opportunity to start your career with one of the world’s leading technology and consulting companies. The detailed eligibility criteria, job description, and application process are provided below.
Company Website:www.capgemini.com
Job Role: Contact Support Group (CSG)
Qualification: Any 3-year graduate or diploma (2025 pass outs)
Experience: Freshers
Batch: 2025
Salary: ₹3.25 LPA
Job Location: Noida
Application Deadline: 30 November 2025 (11:59 PM)
Want To Get Free IT/Software Job Alerts on Telegram !! Join from here
- Candidates must have an active DigiLocker account and a mobile number linked to their Aadhaar while applying.
- As part of Capgemini’s diversity and inclusion initiative, female candidates are strongly encouraged to apply.
Swiggy Off Campus Drive 2025 | Hiring Associate Software Development Engineer (aSDE)
The Contact Support Group (CSG) functions as the first line of defense for Capgemini’s Cloud & Infrastructure Services (CIS) division. It handles IT infrastructure incidents and service requests using both legacy channels (email, voice) and digital channels (chat, self-service portals, bots).
CSG professionals provide proactive, data-driven, and user-centric IT support solutions to Capgemini’s global clients.
Based on your profile and assessment performance, you may join CSG as a Customer Support Executive, responsible for efficient incident resolution and customer satisfaction.
Cognizant Work From Home Opportunity | News Analyst | Any Graduate | Freshers
- Deliver best-in-class customer service, problem resolution, and technical troubleshooting over multiple contact channels (voice, chat, email, etc.).
- Manage and prioritize support tickets: categorize, track status, and keep customers informed.
- Use business intelligence tools and best practices to analyze ticket data.
- Maintain high standards of service delivery and customer engagement.
- Support customers across Telecommunication, Financial Services, Healthcare, and Technology domains.
- Troubleshoot technical issues such as internet connectivity, password resets, and profile configuration.
- Ensure first contact resolution (FCR) wherever possible.
- Utilize Capgemini’s AI bot CHIP to enhance response efficiency and customer experience.
- Manage email queries, knowledge base, and service marketing initiatives to improve customer satisfaction.
- Excellent communication skills (verbal and written).
- Strong interpersonal and problem-solving abilities.
- Good basic computer knowledge and adaptability to new tools.
- Ability to work effectively under pressure and meet deadlines.
- Willingness to work in 24×7 rotational shifts.
- Open to relocation across India.
- Must be willing to sign Service Level Agreements (SLA) and Key Performance Indicators (KPIs).
Even Internship 2026 – Software Engineering Intern (Bengaluru | Backend | 6 Months)
- Candidates must have completed a 3-year diploma or graduation in 2025.
- Open only to Indian citizens.
- Shortlisted candidates will be invited for online assessment and interviews.
- The entire selection process will be conducted virtually.
- Candidates are responsible for ensuring the required infrastructure and internet connectivity during the online selection process.
By registering for the Capgemini Exceller Off Campus Drive, you agree to participate in the recruitment process as per Capgemini’s prescribed guidelines.
Please note: Registration does not guarantee a call or offer letter. Final selection is based on business requirements and available positions across locations in India.
All interested and eligible candidates can apply for this drive online using the link provided below.
Apply Link: Click here
Join our Telegram group: Click here